Claims Administrator

CKB Recruitment are working on behalf of a Multinational Loss Adjusters to recruit a Claims Administrator keen to pursue a long-term career in Loss Adjusting. As market leaders our client are looking for claims professionals who they can invest in, individuals excited by the prospect of growing their claims exposure with capacity for the ideal candidate to establish themselves within a specialist team focusing on Casualty Claims. They are advocates for their staff and will support you in attaining chartered status with CILA as a minimum but will also tailor additional training to meet the needs of each individual and their career aspirations.

On a day-to-day basis you will be tasked with administration of new claims including receiving instruction, issuing acknowledgments, setting up files and undertaking of risk screening and triaging. Working closely with Adjusters to assist with investigation, claims management and validation enquiries controlling the lifecycle of the files to drive diary management and support the proactive management of claims from setting up to conclusion.

To be considered for the role you will need previous experience processing claims and capable of dealing with a variety of stakeholders. Caseload of claims managed taking sole ownership is advantageous but a willingness to learn and grow your career within insurance claims will also be considered.

In return you will receive:

• Basic salary achievable between £25,000 to £28,000
• Industry Leading Bonus scheme
• Progression opportunities into Loss Adjusting
• 25 days paid annual leave + bank holidays.
• 3 days a week in the office, 2 from home.
• Exceptional Pension Scheme.
• Private Healthcare.
• Auto-enrolment and support for CILA Qualifications.

If interested in the above and keen to find out more please feel free to contact Ben Pope.

Location: Croydon | Salary: £25000 - £28000 per month | Job type: Permanent | Posted: 24/02/2026