Deputy Renewals Manager

Deputy Renewals Manager

Lancing (Hybrid)

£35,000 - £43,000 + benefits

Reporting into the Renewals Manager, you’ll step into a deputy management position here, providing hands-on leadership experience to a team of 6 existing business Account Handlers.

Work flexibly with hybrid options (2 days a week from home after probation), allowing you to balance your professional growth with your personal life. You’ll also benefit from a generous pension scheme and increasing holiday entitlement - 28 days to start, rising to 32 after 2 years service, giving you more time to recharge as you progress. You will have access to a medical scheme here too, to help you with the cost of your everyday healthcare fully funded by them such as optical, dental and many more. You will also get access to a Gym discount, family days out discount and online health risk assessments. There is also a generous pension scheme on offer. This plan allows employees to contribute a minimum of 2% of their gross salary up to the maximum allowed within HMRC limits. The company will contribute twice your contribution, up to a maximum of 10%!

And because the company invests heavily in mentoring and development, you’ll be part of a team that supports your growth, whether that’s through formal training or on-the-job learning.

What you’ll do

You’ll oversee and coordinate work across part of the Renewals team, providing day-to-day leadership, coaching and technical support. This includes delivering training (side-by-side coaching), monitoring compliance and reviewing operational and performance reports.

You'll also manage audits, conduct monthly one-to-ones and annual appraisals, and support personal development plans. Additionally, you'll handle aged debt and account queries, ensure retention and income targets are met, and support the Renewals Manager with work allocation, referrals, and placements.

The role involves training and supporting both new starters and existing team members, with full training provided. While insurance experience is beneficial, it is not essential. This opportunity is ideal for someone who enjoys understanding clients’ needs and helping them make informed decisions to protect their organisations. The role also offers involvement in projects and volunteering initiatives.

What you’ll need

• At least 1 year's management experience in an insurance setting.
• Strong understanding of insurance processes and client needs.
• Desire to develop leadership skills and take on greater responsibility.

About the company

The broker specialises in providing insurance to youth and charity groups, such as the Scouts and Girl Guides, as well as other not-for-profit organisations. They have a charity-based spirit and are ethical to their core.

They pride themselves on offering a first-class working environment with excellent career progression opportunities and superb work-life balance. With exciting growth plans, you’ll be part of a team that supports your development every day!

Please click the ‘Apply’ button. Don’t worry if your CV isn’t up to date. Just send what you have and we’ll deal with that later.

Location: Lancing | Salary: £35000 - £43000 per year | Job type: Permanent | Posted: 26/03/2026